VOLUNTEER

Looking for a different festival experience? Join our volunteer crew!

Boots and Hearts is in search of volunteers to help in several areas, such as ticket scanning at festival entrances, managing lost and found, the water refill station and more. Volunteers exchange working at the festival for a wristband and camping. Grab your friends and enjoy a fun and unique volunteer experience together.

This is a great opportunity for anyone looking to get into Events Management, Production or related fields.

Read through the Volunteer Program FAQ to learn more or sign up below to create lasting summer memories!

CLICK HERE TO APPLY

FREQUENTLY ASKED QUESTIONS

WHEN ARE VOLUNTEERS NEEDED FOR THE BOOTS AND HEARTS FESTIVAL?

We are looking for support starting with guest arrivals on Wednesday, August 3 throughout the festival, and for Lost & Found pick up and load out on Monday, August 8.

HOW OLD DO I HAVE TO BE IN ORDER TO VOLUNTEER?

18 years or older as of August 1, 2022 (photo ID required upon check in).

WHAT IS REQUIRED TO VOLUNTEER?

Volunteers are required to work 20 hours over the festival in order to participate (18 minimum) and pay a $200 refundable deposit in advance.

WHAT DO I GET IN RETURN FOR VOLUNTEERING?

Aside from being an integral part of the biggest country music festival in Canada, having the opportunity to camp with your tent or RV on the gorgeous Burl’s Creek grounds, meeting lots of people, making awesome new friends and creating life-long memories, we
also offer the following additional rewards:

Volunteering for 18-25 hours:

  • One volunteer t-shirt
  • Weekend wristband
  • One camp site in volunteer camping (*2-4 person occupancy, volunteers only, no outside guests)
  • Complimentary onsite parking
  • Daily shower access

Volunteering for more than 25 hours:

  • Two volunteer t-shirts
  • Festival merchandise pack
  • Weekend wristband
  • One camp site in volunteer camping (*2-4 person occupancy, volunteers only, no outside guests)
  • Complimentary onsite parking
  • Daily shower access

HOW DOES THE REFUNDABLE DEPOSIT WORK?

We request a $200 e-transfer from volunteers before the festival ($205.00 including the processing fee). Once you have shown up on time for all your shifts, fulfilled your volunteer duties, and abided by festival rules and regulations, your deposit – minus a $5.00 administrative fee – will be refunded shortly after the festival.

DOES IT COST ANYTHING TO VOLUNTEER?

Yes, $5.00. All active volunteers are required to pay a refundable $200 deposit before the festival. This will be refunded minus a $5.00 processing fee. We count on our team and need some assurance that volunteers will show up and complete their duties.

DOES IT COST ANYTHING TO APPLY?

No. You are invited to sign up to learn more while you are deciding to participate. Volunteers are not committed to the festival until their deposit is paid.

WHAT COMMITMENT AM I MAKING BY PAYING MY DEPOSIT?

Paying a deposit commits you to volunteering 20 hours (18 minimum) at the Boots and Hearts Music Festival. Once you have shown up on time for all your shifts, fulfilled your volunteer duties and abided by festival rules and regulations, your deposit – minus a $5.00 administrative fee – will be refunded within two weeks of the festival.

WHAT COULD CAUSE ME TO LOSE MY DEPOSIT?

Anyone not fulfilling their volunteer commitments, not abiding by festival rules and regulations, or dropping out after July 15, will default on their deposit, forgoing a refund.

Causes for default include, but are not limited to:

  • Cancelling after July 15
  • Not showing up for a shift for any reason
  • Arriving to a shift more than 30 minutes late
  • Taking an extended break or disappearing while on duty
  • Not abiding by festival rules and regulations (outlined here)
  • Not abiding by volunteer program rules and regulations

WHERE WILL VOLUNTEERS BE ASSIGNED?

Primary assignments are:

  • AODA Shuttles & Viewing Platforms – assisting those with accessibility accommodations
  • Garbage Trading Post – assisting our onsite waste management team with event grounds waste pickup
  • Event Entrance Gates – scanning wristbands as patrons enter the festival
  • Tolls – scanning tickets, parking passes, and handing out items to attendee vehicles as they arrive
  • Water Stations – refilling reusable water bottles
  • Lost & Found – itemizing found items, assisting with reuniting with owner
  • Volunteer HQ – assisting volunteer deployments and questions

IS PARKING AND/OR CAMPING INCLUDED?

Yes! Day parking, tent and RV camping in the volunteer area, or AODA camping. See volunteer rewards listed above.

IMPORTANT: We provide the space; you bring the gear.

CAN I VOLUNTEER WITH MY FRIENDS?

Heck yes! We encourage you to sign up with friends or family so you can share the experience and enjoy the festival in your off time together. With self-scheduling, we can’t guarantee that you will both be in the same assignment at the same time but if you sign up for your shifts together, you should be able to accomplish this. We’ll help wherever we can – because friends are awesome.

HOW DOES SCHEDULING WORK?

You will be able to self-schedule, choosing your own shifts and assignments based on availability at the time of scheduling. Once deployment needs are finalized closer to the festival, an online schedule will be posted for Active volunteers. Volunteers are given access after their deposit has been paid.

WHY DON'T I SIGN UP TO VOLUNTEER AND ENJOY MY COMPLIMENTARY WRISTBAND WITHOUT VOLUNTEERING?

You’re funny!

We count on our volunteers and each wristband is registered to an individual through a unique ID.

Any no shows, inappropriate behaviour, discrimination, walking off the job, or not fulfilling volunteer obligations in any way would result in the loss of your refundable deposit, immediate cancellation of your wristband, inability to make purchases, loss of access to the grounds/camping, and removal from the festival grounds entirely.

HOW BIG ARE CAMPSITES?

Campsites are 20 x 20 square feet. Accessible Camping is also available; however, it is not in the staff and volunteer area. To qualify for an Accessible Campsite, you will need to provide a valid accessible parking license plate, placard or hang tag upon arrival.

CAN I BRING MY RV?

Yes! We offer complimentary non-power RV parking in staff and volunteer camping/parking (volunteers only, there is a paid lot for patrons). Spots are 20×50. Power hookups are available for purchase. Ask for an order form to fill out in advance. Non-power spots are complimentary, however you will have to pay for your own pump outs and water service as needed over the weekend through the companies providing these services on-site.

WHEN CAN WE ARRIVE TO SETUP OUR CAMPSITES?

Volunteers are invited to start arriving after 10 am on Tuesday, August 2.

Thank you for joining us! Have a question we haven’t addressed above? You can email us HERE!