VOLUNTEER PROGRAM

CLICK HERE TO APPLY

FREQUENTLY ASKED QUESTIONS

WHEN ARE VOLUNTEERS NEEDED FOR THE BOOTS AND HEARTS FESTIVAL?

We are looking for support from guest arrivals on Wednesday, August 7 through the last day of the festival on Sunday August 11.

HOW OLD DO I HAVE TO BE IN ORDER TO VOLUNTEER?

18 years or older as of August 1, 2019 (photo ID required upon check in).

WHAT IS REQUIRED OF VOLUNTEERS?

Volunteers are required to work 20 hours over the festival (18 minimum) and pay a $200 refundable deposit in advance. Note that shift lengths vary. Some volunteers may end up working extra hours in order to meet the minimum requirement.

WHAT DO I GET IN RETURN FOR VOLUNTEERING?

Aside from being an integral part of an incredible event, meeting lots of people, making awesome new friends and creating life-long memories, we also offer the following rewards:

Volunteering for 18-25 hours:

  • Volunteer t-shirt
  • Weekend wristband
  • One camp site in volunteer camping (*2-4 person occupancy, volunteers only, no guests)
  • Complimentary onsite parking
  • Daily shower access

Volunteering for more than 25 hours:

  • Two volunteer t-shirts
  • Festival Merchandise Pack
  • Weekend wristband
  • One camp site in volunteer camping (*2-4 person occupancy, volunteers only, no guests)
  • Complimentary onsite parking
  • Daily shower access

HOW DOES THE REFUNDABLE DEPOSIT WORK?

We will process a $200 credit card payment from volunteers before the festival ($210.50 including the processing fee). Once you have shown up on time for all of your shifts, fulfilled your volunteer duties and abided by festival rules and regulations, your deposit – minus a $10.50 administrative fee – will be refunded shortly after the festival.

DOES IT COST ANYTHING TO VOLUNTEER?

Yes, $10.50. All Active volunteers are required to pay a refundable $200 deposit before the festival. This will be refunded minus a $10.50 processing fee. We count on our team and need some assurance that volunteers will show up and complete their required duties.

DOES IT COST ANYTHING TO APPLY?

Nope! You can sign up to learn more while you are deciding to participate. Volunteers are not committed to the festival until their deposit is paid.

WHAT COMMITMENT AM I MAKING BY PAYING MY DEPOSIT?

Paying a deposit commits you to volunteering 20 hours (18 minimum) at the Boots and Hearts Music Festival. Once you have shown up on time for all of your shifts, fulfilled your volunteer duties and abided by festival rules and regulations, your deposit – minus a $10.50 administrative fee – will be refunded within two weeks of the festival.

WHAT COULD CAUSE ME TO LOSE MY DEPOSIT?

Anyone not fulfilling their volunteer commitments, not abiding by festival rules and regulations, or dropping out after July 24, will default on their deposit, forgoing a refund.

Causes for default include, but are not limited to:

  • Cancelling after July 24 
  • Not showing up for a shift for any reason
  • Arriving to a shift more than 30 minutes late
  • Taking an extended break or disappearing while on duty
  • Not abiding by festival rules and regulations (outlined here)
  • Not abiding by volunteer program rules and regulations

WHERE WILL VOLUNTEERS BE ASSIGNED?

Primary assignments are:

  • AODA viewing platforms – assisting patrons
  • Cleaning – assisting our onsite waste management team with event grounds waste pickup
  • Event entrance Gates – scanning wristbands as patrons enter the festival
  • Lost & Found – itemizing found items, documenting lost items, assisting with reuniting the two
  • Tolls – scanning tickets and parking passes and handing out items to attendee vehicles as they arrive
  • Water stations – refilling reusable water bottles

IS PARKING AND/OR CAMPING INCLUDED?

Yes! See volunteer rewards listed above. IMPORTANT: We provide the space, you bring the gear!

CAN I VOLUNTEER WITH MY FRIENDS

Heck yes! We encourage you to sign up with friends or family so you can share the experience and enjoy the festival in your off time together. Due to self-scheduling we can’t guarantee that you will both be in the same assignment at the same time but if you sign up for your shifts together this should be pretty easy to accomplish. We’ll help wherever we can – because friends are awesome.

HOW DOES SCHEDULING WORK?

You will be able to self-schedule, choosing your own shifts and assignments based on skillset and availability. Once we finalize deployment needs closer to the festival, an online schedule will be posted for Active volunteers.

WHY DON’T I SIGN UP TO VOLUNTEER AND ENJOY MY COMPLIMENTARY WRISTBAND WITHOUT VOLUNTEERING?

You’re funny! We count on our volunteers. Each wristband has it’s own unique ID registered to you personally. Any no shows, inappropriate behaviour, walking off the job, or not fulfilling volunteer obligations in any way would result in the default of your refundable deposit and the immediate cancelation of your wristband. This would mean that you would not have your deposit refunded, be able to move around the site, buy anything, or get in and out of the festival or volunteer camping.

HOW BIG ARE CAMPSITES?

20×20 square feet. Accessible Camping is also available however not in the staff and volunteer area. To qualify for an Accessible Campsite, you will need to provide a valid accessible parking license plate, placard or hang tag upon arrival.

CAN I BRING MY RV

Yes! We also offer complimentary RV parking in staff and volunteer camping/parking (volunteers only, there is a paid lot for patrons). Spots are 20×50. If you require power, the cost is $300 for 30amp.  Ask for an order form to fill out in advance. Non-power spots are complimentary however you will have to pay for your own pump outs and water service if needed over the weekend through the companies providing these services onsite.

WHEN CAN WE ARRIVE TO SETUP OUR CAMPSITES?

Volunteers are welcome to start arriving after 10 am on Tuesday, August 6, 2019.

HAVE A QUESTION WE HAVEN'T ADDRESSED ABOVE?

You can email us at volunteer@republiclive.com.

Thank you for joining our volunteer crew!