TICKETING SELLER AND TICKET HOLDER POLICY
Please also review the Ticket Holder Policy, below, which will govern your Festival ticket, whether purchased, donated, gifted, acquired through contesting or promotion, or otherwise acquired.
TERMS AND CONDITIONS FOR TICKET HOLDERS
BY PURCHASING OR OTHERWISE ACQUIRING A FESTIVAL TICKET, TICKET HOLDER, (“HOLDER”) AGREES TO THE FOLLOWING TERMS:
RELEASE OF LIABILITY. THE HOLDER EXPRESSLY ASSUMES ALL RISK AND DANGER ARISING FROM OR INCIDENTAL TO THE EVENT FOR WHICH THE TICKET IS ISSUED, WHETHER SUCH RISKS OCCUR PRIOR TO, DURING, OR SUBSEQUENT TO THE ACTUAL EVENT, INCLUDING SPECIFICALLY (BUT NOT EXCLUSIVELY) THE DANGERS (1) THAT THE EVENT CROWD OR INDIVIDUAL ATTENDEES MAY BE INADEQUATELY MONITORED, MANAGED, OR CONTROLLED BY EVENT SECURITY, AND AS A RESULT MAY CAUSE PERSONAL HARM OR PROPERTY DAMAGE TO THE HOLDER, AND (2) THAT THE HOLDER MAY BE EXPOSED TO EXTREME WEATHER CONDITIONS, ACTS OF GOD, DRUGS, ALCOHOL, VIOLENT ACTS, OR OTHER REASONABLY FORESEEABLE DANGEROUS CONDITIONS OR ACTIVITIES PRIOR TO, DURING, OR SUBSEQUENT TO THE EVENT. THE HOLDER EXPRESSLY RELEASES THE EVENT FACILITY, BOOTS AND HEARTS FESTIVAL LP (“BOOTS AND HEARTS”), MANAGEMENT, OTHER PROMOTERS (if any), PARTICIPANTS, PERFORMERS, ARTISTS, AND THE TICKETING AGENCY AND/OR TICKETING SERVICES PROVIDER (collectively “MANAGEMENT”) AND ALL OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AFFILIATES AND AGENTS, FROM ANY AND ALL CLAIMS THAT THE HOLDER HAS OR MAY HAVE THAT ARISE FROM OR ARE INCIDENTAL TO THE EVENT, INCLUDING ANY CLAIMS ARISING OUT OF THE NEGLIGENCE OF MANAGEMENT OR MANAGEMENT’S OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, OR AGENTS. NO REFUNDS OR EXCHANGE. EVENT DATE AND TIME SUBJECT TO CHANGE. ALL RIGHTS RESERVED. IF THE EVENT FOR WHICH THIS TICKET IS ISSUED IS RESCHEDULED OR CANCELLED, THE HOLDER SHALL NOT BE ENTITLED TO A REFUND, EXCEPT AS OTHERWISE REQUIRED BY LAW. INSTEAD, THE HOLDER SHALL HAVE THE RIGHT, EXCEPT AS OTHERWISE PROVIDED, (1) IF THE EVENT IS RESCHEDULED TO A DATE AND TIME WITHIN TWELVE MONTHS OF THE DATE AND TIME ORIGINALLY SCHEDULED, TO USE THIS TICKET TO ATTEND THE EVENT AT THE RESCHEDULED DATE AND TIME, OR (2) IF THE EVENT IS NOT RESCHEDULED WITHIN TWELVE MONTHS OF THE DATE AND TIME ORIGINALLY SCHEDULED, TO EXCHANGE THIS TICKET FOR ANOTHER TICKET, COMPARABLE IN PRICE AND SEATING LOCATION/VIEWING AREA, TO ANOTHER EVENT THAT IS DESIGNATED BY MANAGEMENT AS THE OFFICIAL REPLACEMENT EVENT FOR THE CANCELLED EVENT.
This ticket is not subject to any refund, bears no cash value, and is not redeemable for cash. Artist and set times are subject to change without notice. This ticket is not subject to exchange or refund except as expressly provided above. If issued as a complimentary ticket, this ticket is not exchangeable or redeemable for another ticket to any other event or performance or for any other consideration, monetary or otherwise. Tickets obtained from unauthorized sources may be counterfeit and worthless. Tickets cannot be replaced if lost, stolen or destroyed, and are valid only for the event and seat/viewing area for which they are issued. It is unlawful to reproduce this ticket in any form. Management reserves all rights not expressly granted to the Holder by these terms.
RESERVATION OF MANAGEMENT’S RIGHTS. Subject to applicable laws, Management reserves the right to refuse admission to or eject any person whose conduct is unlawful or whose conduct or hygiene is deemed by Management, at Management’s sole discretion, to be inappropriate, including (but not limited to) disorderly conduct, use of vulgar or abusive language, offensive markings or failure to follow Management or facility rules and directions (as established and amended from time to time). Undesirable conduct of any of the types expressly listed above will automatically terminate this license and all rights of the holder. Subject to applicable laws, the exercise of management’s ejection rights hereunder does not entitle the holder to a refund of the ticket price or any part thereof.
This ticket is a revocable license and admission may be refused by management for any reason upon refunding the face amount of the ticket, at management’s sole and absolute discretion. Unlawful resale or attempted resale or utilizing automated means to process or place orders exceeding the stated limit are grounds for seizure and cancellation of the ticket, without compensation, at management’s discretion. In addition, Boots and Hearts and/or Management may investigate and take appropriate legal action against anyone who violates this provision and barring such violators from use of the Website, Boots and Hearts Social Media Accounts or events, as applicable.
TRANSMISSION OR REPRODUCTION PROHIBITED. The Holder agrees not to transmit or aid in transmitting any description, account, picture, or reproduction of the event, performance, exhibition or game for which this ticket is issued, unless otherwise specifically authorized by Boots and Hearts or its licensees to do so (e.g., as part of a contest).
USE OF LIKENESS. When the Holder attends an event, Holder may be entering into an area where photography, audio and/or video recordings occur. By entering this area, the Holder consents to such photography and recording and grants permission to the facility and to Boots and Hearts, and its respective designees and agents to utilize the Holder’s image and likeness in connection with any broadcast, photographic display or other transmission, exhibition, publication or reproduction made of, or at the Event in any medium or context for any purpose, including commercial or promotional purposes, throughout the world, in perpetuity, without further authorization or compensation.
COMPLIANCE WITH FACILITY RULES. The Holder agrees to comply with all local or facility rules that prohibit or limit items of any kind, at the sole discretion of Management from being brought into the event premises. The Holder, the Holder’s belongings and the Holder’s vehicle and/or any attached vehicle (such as a Recreational Vehicle) may be searched upon entry to the premises and the Holder consents to such searches and waives any related claims that might arise against Boots and Hearts, Management and its affiliates. Any refusal of consent following any such search request by Management will result in an automatic refusal of admission to or ejection from, the premises.
TICKET PRICE IS NON-REFUNDABLE EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT. If you violate these Terms, without limiting any other rights or remedies Boots and Hearts or Management may be entitled to at law, Boots and Hearts and/or Management may refuse admission to the event or facility, bar you from future events, cancel your order, as applicable, and/or take appropriate legal action against you.