VOLUNTEER

We are looking for support from Wednesday, August 6 until Monday, August 11.

18 years or older as of August 1, 2025 (photo ID required upon check in). 

Volunteers are required to work a minimum of 20 hours over the festival in order to participate and pay a $207 refundable deposit in advance. 

Aside from being an integral part of the biggest country music festival in Canada, having the opportunity to camp with your tent or RV on the gorgeous Burl’s Creek grounds, meeting lots of people, making awesome new friends and creating life-long memories, we also offer the following additional rewards: 

Volunteering for 20-24 hours: 

• One volunteer t-shirt
• Boots and Hearts fanny pack
• Weekend wristband
• One RV or tent campsite in volunteer camping
  • *2-4 person occupancy, volunteers only, no outside guests
• Complimentary onsite parking
• Daily shower access

Volunteering for 25 hours or more: 

• Entry into a daily draw for artist meet and greet access
• Entry into a daily draw for VIP section access
• Boots and Hearts gift bag
• $40 gift certificate towards Boots and Hearts merchandise
• Two volunteer t-shirts
• Boots and Hearts fanny pack
• Weekend wristband
• One RV or tent campsite in volunteer camping
  • *2-4 person occupancy, volunteers only, no outside guests
• Complimentary onsite parking 
• Daily shower access 

We require a $200 credit card guarantee from volunteers before the festival ($207.00 including the processing fee). Once you have shown up on time for all your shifts, fulfilled  your volunteer duties and abided by festival rules and regulations, your deposit – minus a $7.00 administrative fee – will be refunded 2 weeks after the festival. This year volunteers will be provided with a form to fill out for their $207 credit card deposit. The person paying the fee(s) will fill out the form, listing up to 4 volunteers they are paying for. Refunds will be issued to the individual who paid the fee(s).

Yes, $7.00. All Active volunteers are required to pay a refundable $200 deposit before the festival. This will be refunded minus a $7.00 processing fee. We count on our team and need some assurance that volunteers will show up and complete their duties. 

No. You are invited to sign up to learn more while you are deciding to participate. Volunteers are not committed to the festival until their deposit is paid.

Paying a deposit commits you to volunteering for a minimum of 20 hours at the Boots and Hearts Music Festival. Once you have shown up on time for all your shifts, fulfilled your volunteer duties and abided by festival rules and regulations, your deposit will be refunded shortly after the festival (minus a $7.00 administrative fee).  

Anyone not fulfilling their volunteer commitments, not abiding by festival rules and regulations, or dropping out after July 15, will default on their deposit, forgoing a refund. 

Causes for default include, but are not limited to: 

• Cancelling after July 15
• Not showing up for a shift for any reason
• Arriving to a shift more than 20 minutes late
• Taking an extended break while on duty
• Not abiding by festival rules and regulations (outlined here)
• Not abiding by volunteer program rules and regulations 

Primary assignments are: 

• AODA Shuttles & AODA Viewing Platforms (assisting those with accessibility accommodations)
• Event Entrance Gates (scanning wristbands as patrons enter the festival)
• Garbage Trading Post (assisting our onsite waste management team)
• Lost & Found (itemizing found items, assisting with reuniting with owner)
• Tolls (scanning tickets and parking passes of attendee vehicles as they arrive)
• Volunteer HQ (assisting volunteer deployments and questions)
• Water Stations (refilling reusable water bottles) 

We also recruit a small number of volunteer Team Leads to help us manage the program on the ground. Interested parties can identify themselves on the application form or by email ([email protected]).

Yes! Day parking, tent and RV camping in the volunteer area, or AODA camping. See volunteer rewards listed above. IMPORTANT: We provide the space; you bring the gear.

Heck yes! That’s a great way to participate. While we know that volunteers make new friends in this program all the time, we encourage you to sign up with friends or family so you can enjoy your festival experience together. With the self-scheduling model we can’t guarantee that you will be in the same assignment at the same time but if you sign up for your shifts together, you should be able to make comparable schedules. We’ll help wherever we can – because friends are awesome.

You will be able to self-schedule, choosing your own shifts and assignments based on availability at the time of scheduling. Once deployment needs are finalized closer to the festival, an online schedule will be posted for Active volunteers. Volunteers are given access after their deposit has been paid.

Good one! We count on our volunteers. Each wristband has its own unique ID registered to you personally. Any no-shows, inappropriate behavior, walking-off-the-job, or not fulfilling volunteer obligations in any way, would result in the default of your refundable deposit and the immediate cancellation of your wristband. This would mean that you would not have your deposit refunded, be able to move around the site, buy anything, or get in and out of the festival or volunteer camping area.

Campsites are 20 x 20 square feet. Accessible Camping is also available; however, it is not in the staff and volunteer area. To qualify for an Accessible Campsite, you will need to provide a valid accessible parking license plate, placard or hang tag upon arrival. IMPORTANT: We provide the space; you bring the gear.

Yes! We also offer complimentary RV parking in staff and volunteer camping/parking (volunteers only, there is a paid lot for patrons). Sites are 20 x 50. Power hookups are available for purchase. Closer to the festival date, we will provide an order form to fill out in advance. Non-power spots are complimentary, however you will have to pay for your own pump outs and water service as needed through the companies providing these services onsite.